Terms & Conditions

Installed products are considered accepted by buyer and may not be exchanged or returned for any reason. Refunds are issued on purchased material only. Floorlot will not be held responsible for installed materials & no claims will be accepted once material is installed. No reimbursement will be issued on labor cost. Shipping and delivery charges are non-refundable. Floorlot will not refund labor cost for installed materials. Prior to installation check for: color, finish, any abnormal texture/finish and quality. Double check that you have received the proper product. Should you notice these or any other problems after opening do not install the material. Please contact us right away. Products not installed correctly will not be considered defective and we are not responsible for any costs associated with wrong installation or installation of damaged or wrong materials.